Stylus not working

[dcorb33]

My stylus pen worked a day ago and just randomly stopped working. I've looked on a few of the support forums and none of them solved my problem.  It's enabled in the device manager, I uninstalled the driver and restarted, my BIOS and windows update is up to date, nothing is working. Is there anything else I can do?

[praveen196]

@dcorb33 Welcome to HP Community!

I understand that Stylus not working.

As you stated that you have performed the possible troubleshooting steps. Still, it is not working.

In that case, I would suggets you contact our phone support and get it to replace.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!