Switchable graphics AMD A12 does not work

[sim0n]

Hi

My laptop is just using its integrated graphic card and therefore I have a really poor gaming experience. 

I updated my laptop and graphic drivers are up to date, also the bios. But in my bios insyde F.31 I have no option for switchable graphics. I guess HP gave me just a scuffed bios.

So HP sold me a laptop with two graphic cards in it but HP removed the access to activate this. Is this assumption correct? If yes this sounds like something interesting for a lawyer

Any help is really appreciated

Best regards

Simon

[Riddle_Decipher]

@sim0n

Thank you for choosing the HP Support Forums, a community energized by solutions, as we are eager to help resolve your concerns,

I am Riddle_Decipher and I'm at your service (Like a Genie, however, without magic powers) 😉

Did you know the switchable graphics are system managed?

Click here for details.

That said since the device is programmed to run at its optimal performance,

the options within BIOS is locked to ensure continued work without any issues,

I hope that answers your query,

If it did, simply select "Accept as solution", to help the community grow, if not, please let me know so that I can find other ways to help you out.

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.