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‎11-20-2019 03:54 PM

HP Recommended
Product: HP ZBook 17 G3 (Energy Star)
Operating System: Microsoft Windows 10 (64-bit)

Hi guys, 

So I foolishly uninstalled my synaptic touchpad driver in an attempt to remedy another issue I was having with my function keys. As a result, the touchpad doesn't have any of the controls I had come to get used to. It works and responds to tap-selecting, but will not scroll, zoom, or perform any of the multi-finger gestures.

When I try to run diagnostics everything is fine, but the specific driver is no longer apparent on my laptop. Finding the driver I need to reinstall has proved harder than expected.

1 REPLY 1

‎11-20-2019 10:00 PM

HP Recommended

@KC_1098 

 

Please download and re-install the following software

 

   https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91562.exe

 

Regards.

BH
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