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- HP Community
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- Notebook Video, Display and Touch
- Re: System can't use the Graphics driver
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09-20-2017 09:16 PM
Hello, y. I have a problem. When I pressed ctrl+some key(I didn't noticed what it was), my screen was reloaded and set the resolution to 800x600. After checking the Parameters of Display windows showed me a message that Using nowtime driver can't be used. This driver was developed for older version of Windows and not adorable for this version. And now system is using standard VGA driver.
I have only the Intel 965 graphic chip on my device. So I downloaded a driver for it from support.hp.com. Then installed it and nothing changed. I can't use the the driver settings panel because it doesen't load the prgamm. But i can see active working igfxsrvc.exe process in task manager.
What can solve this problem?
Solved! Go to Solution.
09-20-2017 09:30 PM - edited 09-20-2017 09:34 PM
Hi there,
Mind you try checking Intel website for the driver that supports Vista. Did you downgrade your OS?
Good luck!
---I'm an HP employee.---
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09-20-2017 10:46 PM
Hi Rostislavd,
Request you to please remove the driver of the display completely and then try to reinstall again .
Checked for offical website please.
Hope your issue will be resolved.
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