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‎11-13-2024 03:37 PM

HP Recommended
Product: HP ZBook 15 G3 Mobile Workstation

Hello everyone, I've been having a problem with my laptop for some time now. I use additional monitors for more convenient work. At home, I have a 24'' Eizo, and at work, a 24'' NEC. At home, I connect the monitor via the DisplayPort on the monitor to USB-C on the laptop. At work, I have an HP Thunderbolt dock station with a USB-C plug with a power connector. After a Windows update, connecting the monitor at work causes a blue screen, and at home, the computer freezes. This happens whether the system is running or in sleep mode, and the monitor does not turn on. However, if I restart the computer, everything works fine. I have reinstalled drivers, checked error codes, and even reinstalled the system. Everything worked fine before, but now there's a problem. Does anyone have any ideas? Thanks in advance for your responses.

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