TOUCHPAD NOT WORKING

[KHALID26]

TOUCHPAD IS NOT WORKING

[Nal_NR]

Hi @KHALID26,

Welcome to the HP Support Community. 

I'd like to help!

Have you checked if listed in the device manager?

Have you tried checking with an external mouse? Does the external mouse work?

Please try the steps recommended below.

Click the Device Settings or the ClickPad Settings tab of Mouse Properties. If you have a Synaptics device, the tab includes the Synaptics icon. 
Select the desired touchpad under the Devices list, and then click either Enable to turn on the device.

On some touchpads, you can turn the TouchPad on or off by double tapping in the upper-left corner of the TouchPad. Double tap to turn the TouchPad on, and repeat to turn the TouchPad off.

Refer to this article to further troubleshoot touchpad issues.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @KHALID26

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @KHALID26

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.