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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- TOUCHSCREEN DRIVER FILE

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05-16-2025 09:15 PM
In Device Manager, under Human Interface Devices, I followed the instructions to uninstall, reboot, and reinstall the Touchscreen Driver. However, when I clicked to uninstall the driver, I noticed an option to "Remove the Driver/Files". Without realizing the full impact, I clicked it, effectively removing the driver from Windows.
Now, I need to download and reinstall the HID Touchscreen driver along with its associated files to restore functionality.
05-16-2025 10:32 PM
If you have unintentionally removed the HID Touchscreen driver along with its associated files, you can reinstall it by following these steps:
Download the Touchscreen Driver from HP Customer Support:
- Go to the HP Customer Support - Software and Driver Downloads.
- Enter your product name "HP EliteBook x360 1040 G5 Notebook PC" in the search box.
- Select the correct operating system (e.g., Windows 11) if prompted.
- Browse for the touchscreen driver under the "Driver - Keyboard, Mouse, and Input Devices" section.
- Download the HID Touchscreen driver.
Install the Driver:
- Locate the downloaded driver file on your computer and double-click it to start the installation.
- Follow the on-screen instructions to complete the installation process.
- Once the installation is complete, restart your computer.
Alternative Method: Using Device Manager
If you are unable to find the specific driver on the HP website, you can also use Device Manager to search for the driver automatically:
Open Device Manager:
- Press and choose "Device Manager," or search for "Device Manager" in the Windows search box and open it.Win + X
Scan for Hardware Changes:
- In Device Manager, click "Action" at the top and select "Scan for hardware changes." This can sometimes re-detect the hardware and install default drivers.
Reinstall the Driver:
- Find "Human Interface Devices" in the list.
- Look for any entry related to the touchscreen. If there is an entry named "HID-compliant touch screen" or similar, right-click it, and choose "Update driver."
- Select "Search automatically for updated driver software."
- Windows will search for the driver and install it if available.
Using Windows Update
Sometimes, drivers can also be restored through Windows Update:
- Run Windows Update:
- Go to .Start > Settings > Update & Security > Windows Update
- Click "Check for updates."
- If Windows Update suggests any driver updates, allow them to download and install.
For further detailed guidance, please refer to the HP support document on updating drivers using Windows Update: HP PCs - Updating drivers using Windows Update (Windows 11, 10).
Following these steps should help you restore and reinstall the HID Touchscreen driver on your HP EliteBook x360 1040 G5 Notebook PC.
I hope the above is helpful
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