• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended

When trying to connect the laptop using usb-c to a lenovo thinkpac usb-c dock, wich is connected with hdmi to a tv screen, the screen sometimes flickers and the audio stutters constantly(only audio over hdmi stutters). We have bought two identical laptops and they both have the same updates and drivers installed. Only one laptop has this problem, when connecting over usb 3.0 it also has no issues. Also no issues over the hdmi port.

I have tried system diagnostics and found nothing. I think it just needs repairement.


Anyone any other ideas?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.