Tablet mode does not work

[Cindiu]

I just bought this laptop. I've had it for just a couple of weeks. Today I tried to use it in tablet mode but it doesn't work.  I haven't upgraded to a new OS or anything of that nature.  This is very frustrating. I read the other forumns on this topic and the "help" was completely unhelpful.

[DavidSMP]

Hi @Cindiu,

Thanks for posting your question in the HP Community. A very Good Day to you. Hope you are doing well.   I understand that you need assistance regarding enabling tablet mode and disabling the keyboard on windows 10. I’ll be delighted to assist you with this.

You’ve done some smart and awesome diagnosis also. Kudos to you for that. 🙂

For better clarity, I would require more information regarding this.

Please let me know the model# of the unit.

Please try these steps:

1. Go to control panel

2. Go to Display

3.Go to Adjust Resolution

4. Be sure "Allow the screen to auto-rotate" is CHECKED.

If this does not work Then

try this link: http://hp.care/2ihSeEb

Also, uninstall the keyboard in device manager and restart the computer.

Link 3 is a Microsoft community link that could help you: http://hp.care/2iiyzUt...

Link 4: http://hp.care/2iiqUFD is a third party link that is useful for checking screenshots only. Note: Please do not click on any image, link, ad or download as the link is a third-party link.

For further assistance please check this link: http://hp.care/2ihmtuM  which is authored by a forum expert and is an accepted solution.

this link shows you how to switch between tablet mode and desktop mode: http://hp.care/2ij5atm  

Finally, please also update the bios, chipset and graphics card drivers from this link http://hp.care/2syreDe and follow the on-screen instructions.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead.

Cheers!

[Maiam]

Here's what worked for me...

Go to Control Panel, Hardware and Sound, Tablet PC Settings, Calibrate the screen for pen or touch input.  I choose touch input, calibrated by touching the middle of several cross hairs in the four corners, saved, then it worked again.

Before this it worked perfectly then stopped working after a couple of weeks of ownership.  Even though I bought the 3 year plan at Best Buy at purchase, Geek Squad wanted $100 one time or $200 for the year to diagnose.  And/or they would send off for a few weeks for repair.  I decided to take it home and fiddle.