The bottom of my screen (where the task bar is located) is completely black.

[Momo911]

Hello

For almost 2 month the bottom of the screen of my laptop( where the task bar is suppose to be) is completely black, sometimes a mix of black and grey. 
I tried to solve it through the display setting, updating drivers and others but that part of the screen is still not working 

is there anything I can do ? 

 

[Echo_Lake · Accepted solution]

@Momo911

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• When was the last time it worked without these issues?
• Have you updated the Graphics and Chipset drivers?
• Have you checked the display on an external monitor?

Let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting,  If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.