I bought this laptop brand new less than two weeks ago and I am very disappointed with the built-in camera. Skype calls are so bad that anybody I talk to complains that the image is very fuzzy and the colours are blending. I get very good images from my end of the call. I have tried to tweak the camera resolution but I get very little, if any, improvement. It is so bad I wonder if it would be possible - or worth it to - upgrade the camera.
Hi. I must mention that I really appreciate your quick response to my question. Thank you.
However I followed your advice to the letter and the camera is still exactly the same. So I took my laptop to Currys PC World Tech Experts and they had a look at it too. They had no success either. I was told that it was a known issue with these laptops. Mine is less than two weeks old and I use it for Skype and WhatsApp video calling. To make my conversations more comfortable I have bought a webcam. I may at some stage - after Covid-19 goes away - look into the feasibility of replacing the built-in camera with a better spec one.
Thanks again though as your advice has been filed away for future reference. 😁
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