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‎12-01-2020 09:32 AM - last edited on ‎12-01-2020 12:24 PM by

HP Recommended
Product: Hp Envy 13
Operating System: Microsoft Windows 10 (64-bit)

So randomly in the day normally when it is not on charge the display just shifts momentarily and puts all of the screen off left by  1mm. See photos in google drive:

1 REPLY 1

‎12-21-2020 03:01 PM

HP Recommended

Hi @Tomhall141516

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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