The power button is on but the display isn’t coming on

[tanmay_07]

The power button is on and the charging light is white when it’s plugged in, but the display isn’t not coming up. I’ve tried a bunch of troubleshooting but no matter what buttons I press or how many hard resets I try the screen isn’t turning on

[Garp_senchau]

@tanmay_07, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Try an External Monitor

Connect an HDMI cable to an external monitor or TV.

Power on the laptop and press Windows + P multiple times (wait 5 seconds between presses).

If display appears on the external screen, your internal LCD or its connection may be the issue.

Perform a Hard Reset

Power off.

Unplug the charger.

Press and hold the power button for 15–30 seconds.

Leave it for 1 minute.

Plug in only the charger (no USB devices).

Hold Windows + B, then press and hold Power for 2–3 seconds, then release only the Power key (keep Win + B held for 10 more seconds).

This triggers BIOS recovery.

If screen comes up, follow on-screen instructions.

Also, you may refer to this guide: HP PCs - Computer starts but the screen remains blank (Windows 11, 10) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,