• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

2700 series hp printer is flashing on the power button, the printer says it’s busy any time I go to print a file off 

1 REPLY 1
HP Recommended

Hi @Keira11,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand the power button on your HP DeskJet 2700 is flashing and the printer shows as "busy" without printing, it usually indicates a problem with the printer's communication, a stuck print job, or an internal error. Here are steps to troubleshoot and fix this issue:
 

1. Cancel Print Jobs

  • Clear print queue: On your computer, go to Devices and Printers, find your printer, right-click it, and select See what's printing. Cancel any pending print jobs.
  • Restart printer: Turn the printer off, unplug it from the power source for about 30 seconds, and then plug it back in and power it on.

2. Check for Paper Jams

  • Open the printer and check for any paper jams or obstructions in the paper path or the print head area. Gently remove any stuck paper.

3. Reset Printer

  • Perform a hard reset on the printer by turning it off, unplugging it from the power source for about a minute, and then plugging it back in and powering it on.

4. Check the Printer's Display

  • If your printer has a display or indicator lights, look for any error messages or flashing lights that could indicate a specific issue (such as low ink, paper jams, etc.).

5. Update or Reinstall Printer Drivers

  • Sometimes, outdated or corrupt drivers can cause communication issues. Try updating the printer drivers via the HP Smart app or reinstalling them from the HP website.

6. Check Connection

  • Ensure that the printer is properly connected to your network (Wi-Fi or USB) and that there are no connection issues.

7. Printer Firmware Update Update the firmware on an HP printer 

  • Check if there is a firmware update available for your printer using the HP Smart app or the HP website.

Refer to this document: HP DeskJet 2700 All-in-One Printer series User manual

HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.