The power off button on my printer is flashing and the printer says it’s busy when I try to print a

[Keira11]

2700 series hp printer is flashing on the power button, the printer says it’s busy any time I go to print a file off 

[A_Gayathri]

Hi @Keira11,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the power button on your HP DeskJet 2700 is flashing and the printer shows as "busy" without printing, it usually indicates a problem with the printer's communication, a stuck print job, or an internal error. Here are steps to troubleshoot and fix this issue:
 

1. Cancel Print Jobs

• Clear print queue: On your computer, go to Devices and Printers, find your printer, right-click it, and select See what's printing. Cancel any pending print jobs.
• Restart printer: Turn the printer off, unplug it from the power source for about 30 seconds, and then plug it back in and power it on.

2. Check for Paper Jams

• Open the printer and check for any paper jams or obstructions in the paper path or the print head area. Gently remove any stuck paper.

3. Reset Printer

• Perform a hard reset on the printer by turning it off, unplugging it from the power source for about a minute, and then plugging it back in and powering it on.

4. Check the Printer's Display

• If your printer has a display or indicator lights, look for any error messages or flashing lights that could indicate a specific issue (such as low ink, paper jams, etc.).

5. Update or Reinstall Printer Drivers

• Sometimes, outdated or corrupt drivers can cause communication issues. Try updating the printer drivers via the HP Smart app or reinstalling them from the HP website.

6. Check Connection

• Ensure that the printer is properly connected to your network (Wi-Fi or USB) and that there are no connection issues.

7. Printer Firmware Update Update the firmware on an HP printer 

• Check if there is a firmware update available for your printer using the HP Smart app or the HP website.

Refer to this document: HP DeskJet 2700 All-in-One Printer series User manual

HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes
 

I hope this helps. 

Take care and have a good day.

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