The touchpad of my HP Envy is scratched

[OviniVihara]

The protective film was peeling and out of impulse I peeled the entire thing off leaving scratches all over.They are only surface scratches, I can't even feel it on my fingertips. It doesn't affect it's functionality. However I'd like to know of a way to get rid of the scratches before putting on another film. Would plastic/glass polish work? If so which kind? Toothpaste made it worse, now there are swirls on it too. 

[zoey7886 · Accepted solution]

@OviniVihara, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding touchpad issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Envy touchpad has surface scratches, and you've already tried toothpaste with unsatisfactory results, there are other methods you can try to improve its appearance before applying a new protective film.

Methods to Consider:

Plastic Polish:

• Product Recommendation: Use a plastic polish that is specifically designed for electronics or delicate surfaces. A popular choice is Novus Plastic Polish. This polish comes in different levels for removing scratches and restoring clarity.
• Application Steps:
  1. Clean the touchpad thoroughly to remove any dust or debris.
  2. Apply the polish sparingly to the scratched area using a soft, clean cloth.
  3. Buff in circular motions gently until the scratches are diminished.
  4. Wipe off any excess polish with a clean cloth.

Glass Polish:

• Product Recommendation: For glass polishes, products like Zentech Glass Polish or Cerium Oxide-Based Polish can be considered if the touchpad surface is glass-like.
• Application Steps:
  1. Ensure touchpad is clean and free of dust.
  2. Apply a small amount of glass polish to the scratched area.
  3. Gently buff the area using a microfiber cloth in circular motions.
  4. Clear any residue with a clean cloth.

Screen Repair Kits:

• Product Recommendation: Screen repair kits like Displex or Polywatch can be effective. These kits are typically used for phone screens but can also work on touchpads.
• Application Steps:
  1. Clean the touchpad thoroughly.
  2. Follow the specific instructions provided by the repair kit manufacturer.  

Hope this helps!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[OviniVihara]

Thank you very much Zoey! I will try the methods you've mentioned. Hope you have a wonderful day!

[zoey7886]

@OviniVihara, please try at your convenience and let me know if you need any further assistance.

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,