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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎01-13-2022 07:09 AM

HP Recommended
Product: HP Notebook 15
Operating System: Microsoft Windows 11

So I am using an HP Notebook 15 and it has this violet line about one inch in height covering the bottom of the screen and everything inside that 1 inch line is doubled and jittery I already tried updating all drivers but it still stays there. I also tried not using the device for about an hour but the problem stills persists. The laptop functions normally but the bottom part of the screen is not. I can click anywhere on it and it behaves normally. also screenshots does not show the violet jittery lines. please help me. thank you

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