-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Thunderbolt 3 to DisplayPort not working
Create an account on the HP Community to personalize your profile and ask a question
12-16-2017 02:13 AM
My notebook does not have a single DisplayPort, however it does have a thunderbolt 3 port.
Thunderbolt 3 should be able to support DispalyPort 1.2, however when connecting my monitor it does not throughput any signal at all.
I tried updating the Thunderbolt firmware, and all other drivers are up-to-date, but nothing worked so far...
Any suggestions?
05-03-2018 03:34 PM
I use one made by a company called Innergie which I got from amazon.com:
https://www.amazon.com/Innergie-USB-C-3-1-DisplayPort-Adapter/dp/B014I1RSEM
05-07-2018 02:24 AM
For the ones still wondering: if you have your thunderbolt port running with the latest updates, every such cable should work (as long as the cable is not defective of course)
05-07-2018 07:01 AM - edited 05-07-2018 07:08 AM
Well, prior to this, I had purchased what appeared to be a high quality Cable Matters USB-C to DP adapter cable. Didn't work at all. Nothing.
https://www.amazon.com/gp/product/B01J6DWK6I/ref=od_aui_detailpages00?ie=UTF8&psc=1
Looks like HP does have an official USB-C to DP adapter. If that doesn't work...then something is seriously messed up somewhere.
https://www.amazon.com/gp/product/B01J6DWK6I/ref=od_aui_detailpages00?ie=UTF8&psc=1