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HP Recommended
Spectre Model 13 - af051nr
Microsoft Windows 10 (32-bit)

At recommendation of HP Sales bought a Tilt Pen. Charged it, paired it,  set laptop Spectre Model 13 - af051nr  in tablet mode. Nothing happens - I can write with my finger (poorly) but nothing on the Tilt Pen. How can I get this to work correctly?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JoePa2

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06172084, there are no mentions of Active Pen or Stylus for this Model

 

But you can use a Passive stylus. A passive stylus  is a pen that acts just like a finger when touching a device screen. There is no communication between a passive stylus and a device.

 

Thank you

'

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@JoePa2 

 

I cannot find any evidence that this model supports an active stylus.

 

That said, if the computer does support the HP Tilt Pen, you will need a driver for it.

 

The following driver supports Windows 10 Version 1909.

 

Driver - HP Tilt Pen

sp101635.exe

 

Information files:

sp101635.cva

sp101635.html

 

 

[Devices]
ACPI\VEN_ELAN&DEV_2514="ELAN EzTouchFilter"
ACPI\ELAN2514="ELAN EzTouchFilter"
ACPI\VEN_ELAN&DEV_0732="ELAN EzTouchFilter"
ACPI\ELAN0732="ELAN EzTouchFilter"

 


[Operating Systems]
WT64_1909=OEM

 

References

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre - 13-af051nr

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

Here is the chat where HP suggested buying the Tilt Pen. I tried downloading the driver and it says it is not supported. 

 

HP.com Sales Center [Personal Information Removed]
Wed, Mar 25, 11:38 AM
 
 08:29:36AM System: "If you’d like to speak with a Sales Specialist, please call 1.866.221.4553 for immediate assistance."         03/25/2020 08:30:45AM Joseph : "I need a pen for my HP Spectre 13-af0xx Laptop. What models are compatible.." 03/25/2020 08:31:16AM Agent (Stacy): "Hello Joseph, my name is Stacy and welcome to our HP Days Sale! I've read your concern and so much ready to assist you." 03/25/2020 08:32:11AM Agent (Stacy): "Sure. Let me see what we have here." 03/25/2020 08:34:54AM Agent (Stacy): "For your HP Spectre 13-af0xx, you can use this HP Tilt Pen ( 2MY21AA#ABL) ." 03/25/2020 08:35:06AM Agent (Stacy): "Here's the link for you to check: ... "
03/25/2020 08:37:55AM Session Ended
HP Recommended

@JoePa2 

 

Edits - Content Removed

Customer has accepted an answer - "no Pen information in the manual for this device"

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

 

Dragon-Fur

HP Recommended

Please don't think I am ungrateful. Thank you for your expertise and time to help me solve my issue. I am an old dude so these things are frustrating for me. I spent the morning on the phone with Microsoft who decided to make my purchased MS Office Suite an unauthorized product rendering Word , Excel et al inoperable. It was a frustrating morning. 

 

So the driver you sent did not work. It is definitely a Spectre 13-af051nr per the label on the laptop. I am not sure I listed the operating systems accurately. It is Windows 10, 64 bit operating system.

 

In tablet mode I can draw on the screen with my finger. Would the computer come capable for that but not compatible with a pen?

 

Appreciate your continued counsel.

HP Recommended

@JoePa2

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06172084, there are no mentions of Active Pen or Stylus for this Model

 

But you can use a Passive stylus. A passive stylus  is a pen that acts just like a finger when touching a device screen. There is no communication between a passive stylus and a device.

 

Thank you

'

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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