Touch Screen forming black spots and blue line

[agalaxys6]

There is a hardware issue with touch screen. Dark spots are forming and become high in temperature. My laptop is out of warranty but this could become extremely dangerous. What are my options for replacing this screen so that further damage isn't done.

[The_Fossette]

@agalaxys6,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues with the touchscreen on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!