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‎04-12-2019 09:18 AM

HP Recommended
Product: HP 250 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

 After updating my windows 10 to the letest version  I  just noticed that my touch pad and keyboard is not working . I checked my Device Manager and saw, their were yellow signs just under the driver logo. 

Please help. Screenshot (22).png

6 REPLIES 6

‎04-12-2019 10:38 AM

HP Recommended

Hi

https://support.hp.com/us-en/product/hp-250-g5-notebook-pc/10180321/manuals

https://support.hp.com/us-en/drivers/selfservice/hp-250-g5-notebook-pc/10180321

 

Could it be this?

Synaptics TouchPad Driver (Windows 10 v1803)

19.5.10.75 Rev.A91.7 MBNov 26, 2018
 Download
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‎04-12-2019 11:16 AM

HP Recommended

Didn't work for me. it's still same.

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‎04-13-2019 01:21 AM

HP Recommended

Hi

Try and remove the entries from Device manager and reBoot in the hope of them being recognised as new hardware.

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‎04-13-2019 06:34 AM

HP Recommended

Sorry, didn't understand !

 

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‎04-21-2019 05:09 AM

HP Recommended

These screenshots might help you understand my problem .

 

Keyboard DriverKeyboard DriverTouchpad DriverTouchpad Driver

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‎04-22-2019 02:57 AM

HP Recommended

Hi

Perhaps a Registry Cleaner?

 

Piriform Ccleaner.

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