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HP Recommended
HP ENVY x360 Convertible 15-bq0xx
Microsoft Windows 10 (64-bit)

I am using the app SketchBook to do drawings using the active stylus hp pen that the notebook came with. The first time I used the pen it worked fine but now when I rest my hand on the screen it registersis and begins drawing with my hand. How can I stop this?

1 REPLY 1
HP Recommended

@thatgingergirl

 

The resting palm issue is likely NOT result of your brand of computer.

 

From what I have read on the Sketchbook forum, the problem also exists on other PC platforms.

 

The suggested workaround is to try the Windows 10 Tablet version of the software.

 

SketchBook Desktop version should have an option to disable hand/mouse drawing..

 

Remember:  A workaround is a suggested method to get closer to what you want -- it is  not to be confused with a solution.

 

If you have not done so, I suggest you check with the Sketchbook forum and / or the software support people.

 

Edits - Available in the Spring Update 1803 - Redstsone 4

 

Settings > Devices > Pen and Windows Ink

CHECK "Ignore touch input when I'm using my pen"

 

 

 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

Dragon-Fur

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