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HP Recommended
HP Spectre x360 Convertible Laptop PC 15-eb1000 (3N390AV)

Over the past two years my HP Spectre 360 touch screen has developed pink blotches and weird shapes that appear behind ever image. Rendering the computer less and less usable. Is there any fix? I tried all the usual things...updated bios etc.  I can no longer tell when items are highlight or differentiate between sections of graphs. 

Lizzy180_0-1722699282227.png

 

 

1 REPLY 1
HP Recommended

Hi @Lizzy180,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the display. 

 

Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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