Touch screen not working

[DejanDevil]

i do not have drivers for my laptop

[Hawks_Eye]

Hi @DejanDevil 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

You can download the latest touch screen drivers for your HP ENVY x360 Laptop - 15-ee0358ng from HP’s official support page here.

If your touch screen isn’t working, try these steps:

1. Check Device Manager (Win + X → Device Manager → Human Interface Devices) and look for HID-Compliant Touch Screen. If missing, reinstall the driver.
    
2. Run Windows Update (Settings → Update & Security → Windows Update) to check for missing drivers.
    
3. Perform a Hard Reset (power off, unplug, hold power button for 30+ seconds, restart).
    
4. Update BIOS & Firmware via HP’s support site.

Let me know if you need further guidance!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[DejanDevil]

Still i can not find the driver

[Hawks_Eye]

@DejanDevil Thanks for troubleshooting I appreciate all your efforts.

My sincere apologies for the inconvenience caused to you.

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye