Touch screen zoom

[andy_c73]

Hi all,

Has anyone found a way to stop touch screen pinch zoom? I would like to be able to turn this off. This is not a Kiosk system, just a private laptop.

[DavidSMP]

@andy_c73,

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with disabling pinch zoom. Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

• Did you check the settings on the computer on how to do it?
• Please provide the complete model# and product# of the computer to assist you better.

For now, try these steps:

To disable the pinch zoom feature in Windows 10:

• Press Start button on the keyboard, type Mouse & Touchpad settings and select the topmost search result.
• From the window click on Additional mouse option.
• Click on the Device Settings tab and click on Settings button.
• From the left side panel, click Pinch Zoom option and uncheck the box Enable Pinch Zoom.
• Click on Apply and OK.
• Close the window and check if the changes are effective.

For further assistance please check these links:

• Link 1: https://hp.care/2r8IVHV (YouTube Video - Pinch Zoom)
• Link 2: https://hp.care/2r9ZNhg (YouTube Video - How To Disable Pinch Zoom On Windows 10)
• Link 3: https://hp.care/2rcfWCT (Microsoft Community link - How to disable Pinch Zoom option in Windows 10)

Some of these links are third party links.Please follow only instructions mentioned in these links. Do not click on any image, link. ad, download or icon. It is strictly for following instructions and screenshots (if found) only. Please adhere to this.

Perform all these steps patiently as it is critical to resolving the issue. Good luck to you. I will keep a watch for your response.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

[andy_c73]

Thanks,  This is not an issue with the touch pad.

I want to disable pinch zooming on the touch screen.

Model HP Spectre x360 Convertible

Device ID 0FF2A7E0-156C-44B3-9850-CB730E89F099

Product ID 00325-80441-39707-AAOEM

[DavidSMP]

@andy_c73,

Thanks for the update. Welcome back and it is great to hear from you. Your efforts and time are greatly appreciated. You've displayed amazing attitude coupled with great persistence to try and resolve the issue. The combination of these qualities is most potent and enviable. Kudos to you for that. 🙂

Please try these steps:

• First backup your registry by following these steps from this Microsoft link: https://hp.care/2rfmxxb (How to back up and restore the registry in Windows)
•  
• Then press the Windows Key and the letter "R" to bring up the Run command box.
• In this box please type the command Regedit and press the OK button.
• The Registry editor window opens up.
• Now carefully navigate to this option in the registry editor and change the value.
• HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Zoom.  Add a DWORD (32-bit) value named ZoomDisabled and set it to 1
• This should resolve the issue.

I did some research and found that in the Microsoft community link: https://hp.care/2I4Bg7N (Disable Pinch and Zoom on Touch Screen in Windows 10) 
Before attempting this, please backup your registry first.

You are a valued HP customer and it has been an absolute privilege to share this platform with you and terrific to work with you. Now trust me I've done all I can to assist you by keeping your best interest in mind.

I honestly hope the product works great and stays healthy for a long time.

To simply say thanks, please click the  "Thumbs Up"  button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed year ahead. Stay healthy and smile big 🙂

Cheers!