TouchPad on HP Pavillion is behaving erratic

[Bluebell_Mars2]

A few days ago the touchpad  on my HP Pavillion laptop started to behave erratically. It doesn't respond well when touching/clicking and  instead it moves around by itself and open and close down windows on the screen. I can still use an usb-connected mouse but that's only convenient when I'm sitting by a desk and not when I'm somewhere else.  The drivers have the latest update. 

Any guess what could be the issue?
A swollen battery? Or just normal wear after 3 years of daily use?

Any advice?

Thanks in advance

[Nirvana_95 · Accepted solution]

Hi @Bluebell_Mars2 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing touchpad-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Let's try to run a test on the touchpad from F2(Please capture the failure ID for further assistance.

Depending on the test results, If the test passes, I would suggest you could try to restore the drivers from the Recovery manager.

For a start please check in the device manager if the touchpad drivers are installed correctly. Steps to do it:

Right-click on start>click on device manager>Mice and other pointing devices> check for Synaptics touchpad driver or touchpad drivers.

Now restart the computer and then update the drivers from the HP recovery manager- Click here for Instructions.

If the issue persists, please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-is... 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Bluebell_Mars2]

Hi, thanks for the help.
I ran HP PC Hardware Diagnostics tests for the touchpad. 
And then I updated the drivers through the HP recovery manager.
It seem to have gotten better, the touchpad has worked fine since the update.

[Nirvana_95]

That's great!

I am happy to know that the issue is resolved, If you ned any assistance in the future, you can contact us here.

Thanks!