Touchpad and Mouse not working

[Shakil4]

Hi, My HP window 7 laptop keypad and mouse not working or disable, I am not able to fixit throu using key board, kindly help to fix it. Thanks

[praveenbv]

Hi@Shakil4, Welcome to the HP Support Community!

I understand that touchpad has stopped working on your PC.

As you mentioned that touchpad is not getting listed in the device manager.

Have you tried checking with an external mouse? Does the external mouse work?

BIOS is updated?

Please try the steps recommended below.

Click the Device Settings or the Click Pad Settings tab of Mouse Properties. If you have a Synaptic device, the tab includes the Synaptic icon. 

Select the desired touchpad under the Devices list, and then click either Enable to turn on the device.

On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. Double tap to turn the Touchpad on, repeat to turn the Touchpad off.

Refer this article to further troubleshoot touchpad issues.

If the issue still persists please provide the product number of your PC. 

I will try to find the best driver available for your PC

Keep me posted. Happy to help!

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