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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Touchpad doesn't work
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10-24-2018 07:14 AM - edited 10-24-2018 11:21 AM
Touchpad stopped working on my HP ProBook 450 G4.
ProdID/System SKU: Y7Z97EA#BED;
OS: Windows 10 Education 64-bit, x64-based processor.
Thanks in advance.
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Accepted Solutions
10-31-2018 04:50 PM
My touchpad came defective from the manufacturer. It will be replaced and if that doesn't work, I'll need to replace the notebook. Things I tried and didn't work for me, but may work for you:
-Update the driver
- Update Windows 10 and all HP pending updates
- Update BIOS
- change sensitivity of touchpad
Good luck
10-31-2018 02:44 PM
I was watching NBA. As I am from Europe, time difference is huge so I fell asleep during a game. When I woke up laptop was in rest mode. Then I shut down the laptop, after few hours I turned it on, and touchpad wasn't working. Nothing changed since then. If i remember correctly, there was update before it quit working.
10-31-2018 04:50 PM
My touchpad came defective from the manufacturer. It will be replaced and if that doesn't work, I'll need to replace the notebook. Things I tried and didn't work for me, but may work for you:
-Update the driver
- Update Windows 10 and all HP pending updates
- Update BIOS
- change sensitivity of touchpad
Good luck