• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ProBook 450 G4
Microsoft Windows 10 (64-bit)

Touchpad stopped working on my HP ProBook 450 G4.

 

ProdID/System SKU: Y7Z97EA#BED;

 

OS: Windows 10 Education 64-bit, x64-based processor.

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

My touchpad came defective from the manufacturer. It will be replaced and if that doesn't work, I'll need to replace the notebook.  Things I tried and didn't work for me, but may work for you:

-Update the driver

- Update Windows  10 and all HP pending updates

- Update BIOS

- change sensitivity of touchpad

 

Good luck

View solution in original post

6 REPLIES 6
HP Recommended

Anyone? Please.

HP Recommended

What were you doing when it stopped working?

Were there any updates done at the time or before it quit working?

HP Recommended

I was watching NBA. As I am from Europe, time difference is huge so I fell asleep during a game. When I woke up laptop was in rest mode. Then I shut down the laptop, after few hours I turned it on, and touchpad wasn't working. Nothing changed since then. If i remember correctly, there was update before it quit working.

HP Recommended

My touchpad came defective from the manufacturer. It will be replaced and if that doesn't work, I'll need to replace the notebook.  Things I tried and didn't work for me, but may work for you:

-Update the driver

- Update Windows  10 and all HP pending updates

- Update BIOS

- change sensitivity of touchpad

 

Good luck

HP Recommended

Will try it. Thanks.

HP Recommended

After I updated BIOS, touchpad started working again. I hope it'll stay like that. Thank you for help. Cheers!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.