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HP Recommended
HP Pavilion 15-n091er Notebook PC

Hello,

 

I just installed Windows 11 Pro x64 on my HP Pavilion 15-n091er Notebook PC. But my Touchpad is not working - driver problem. I tried to use many-many different driver, but none of them worked. Can someone please help me and write which driver will work on Win11 x64?

 

Touchpad ID: VEN_SYN&DEV_1EA5

 

Drivers that I tried to use:

 

FC_PerfectO_0-1721225116994.pngFC_PerfectO_1-1721225134652.pngFC_PerfectO_2-1721225162598.png

FC_PerfectO_3-1721225192556.png

 

3 REPLIES 3
HP Recommended

Hello FC_PerfectO, go to Device Manager and uninstall the driver, then restart the laptop, then install the driver that I let you download.

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

Greetings.

HP Recommended

Hi Jos1_, tnx for information.

 

I tried to install this driver before. Did it again after your answer and I receive an error that "Synaptics (SynTP) Mouse is not installed". Any other advices?

 

FC_PerfectO_0-1721299403450.png

 

HP Recommended

Hello FC_PerfectO, this driver is for Windows 10 and you have Windows 11 installed, so there may be incompatibility with the driver and it does not allow you to install it on Windows 11. In any case, I leave you some links to download two tools to do it for you, one Check the drivers and if you get any to install.

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe

https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153576.exe

Greetings.

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