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- HP Community
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- Re: Touchpad driver Windows 11 Pro x64 for HP Pavilion 15-n0...

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07-17-2024 08:09 AM
Hello,
I just installed Windows 11 Pro x64 on my HP Pavilion 15-n091er Notebook PC. But my Touchpad is not working - driver problem. I tried to use many-many different driver, but none of them worked. Can someone please help me and write which driver will work on Win11 x64?
Touchpad ID: VEN_SYN&DEV_1EA5
Drivers that I tried to use:
07-17-2024 10:13 AM - edited 07-17-2024 10:16 AM
Hello FC_PerfectO, go to Device Manager and uninstall the driver, then restart the laptop, then install the driver that I let you download.
https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe
Greetings.
07-18-2024 04:43 AM - edited 07-18-2024 04:44 AM
Hi Jos1_, tnx for information.
I tried to install this driver before. Did it again after your answer and I receive an error that "Synaptics (SynTP) Mouse is not installed". Any other advices?
07-18-2024 05:17 AM
Hello FC_PerfectO, this driver is for Windows 10 and you have Windows 11 installed, so there may be incompatibility with the driver and it does not allow you to install it on Windows 11. In any case, I leave you some links to download two tools to do it for you, one Check the drivers and if you get any to install.
https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe
https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153576.exe
Greetings.