Touchpad issue

[NotreDameGuy]

Hello,

I'm having touchpad issues with the following failure ID:

6BWK1G-94GA59-MFPW2J-G42S03

I'd very much like some assistance addressing my issue.

Thanks!

[The_Fossette]

@NotreDameGuy,

I reviewed your post and I understand that you are facing issues with the touchpad on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I checked the failure ID you have shared and it looks like a hardware issue. I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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