• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!

‎08-07-2025 03:28 PM - edited ‎08-07-2025 03:29 PM

HP Recommended

Hi,
I’m using an HP Victus laptop and recently facing two strange issues:

  1. The touchpad moves the cursor and clicks by itself, even when I’m not touching it. It feels like ghost touches or erratic behavior. ( I had to disable touchpad driver to write this topic :))

  2. Sometimes, the screen flickers or goes black, and then the system returns to the lock screen without any input from me.

I’ve already tried updating the drivers and checking power settings, but the problems still persist. Has anyone experienced similar issues or have any suggestions?

Thanks in advance!

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.