• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-13-2024 01:24 PM

HP Recommended
Product: HP Chromebook x360 14a-ca0000 (2V973AV)

The mouse has completely vanished from my chromebook. I have tried to restart the computer, turn off completely and turned back on, powerwashed the whole thing, and absolutely nothing that I have read is helping. There are not many options to even attempt to change the settings to see if that would work as all I have is accessibility options for cursor and touchpad. I have scoured the internet and have not found one thing that has worked. Of course, the manufacturer warranty was out of date before I even purchased this computer in November of 2023. I do not know where else to turn. I have even done the "drumroll" on the touchpad.

Please help! 

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.