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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Touchpad not working and Caps Lock light is always on

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08-22-2023 03:23 PM
Hey so I have a little problem with my Notebook. First of all the little light on the Caps Lock key is always on , but the key is working completly fine, the bigger problem is that the touchpad is not working anymore. But I tried alot (deinstalling the driver for the touchpad, updating it, turning it on and off....) idk if it has something to do with the light on the shift key maybe I activate something idk. The touchscreen on the monitor is working fine and everything else works smoothly
08-25-2023 07:25 AM
Hi @Leeee99
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues.
Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee