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HP Recommended
HP Pavililiion 15-au057cl
Microsoft Windows 10 (64-bit)

Is there a way to lessen the pressure needed to press the touchpad? I am not referring to changing the sensitivity of the mouse but rather the stiffness of the touchpad.  My other laptops are much easier. I do not see a setting to change and am wondering if this loosens with use.  If you have only used HP's, you may not notice it as much as if you have used other brands. Hoping I can either adjust it or hear that it will loosen as I do like the keyboard otherwise. 

1 REPLY 1
HP Recommended

Hey there! @LindaAnnP, Thank you for joining the HP Forums!

 

I understand you have touchpad issues with your laptop.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your laptop?

 

Please provide the product number of your PC to assist you better.

 

As you mentioned you have to put pressure on the touchpad to get the touchpad working on your laptop.

 

If you are using a new laptop it might take some time to get the buttons on the touchpad get loosened up. So give it some time and try out the steps if the issue persists.

 

Try the steps recommended below.

 

Open the Control Panel, then the "Mouse" icon, then the "Pointer Options" tab, then UNCHECK the "Enhance Pointer Precision" box, then Apply, then OK.

 

Open Settings and go to Devices > Mouse & touchpad. Scroll down to the bottom of the screen and click Additional mouse options.

The Mouse Properties window will open. Click the tab that lists labeled ELAN or Device Settings, where you'll see your touchpad listed under Devices. Click on the touchpad to select it and then click Enable. 

On the Mouse Properties windows, click the Pointer Options tab and play around with the slider for Select a pointer speed until you find a speed you can work with. You can also speed up or slow down the double-click speed; the slider for this setting can be found on the Buttons tab.

 

Also, Try uninstalling the touchpad drivers from device manager and install the latest touchpad drivers from the link below.

 

Link to update the BIOS.

 

Also, update the touchpad drivers using this link.

 

If the issue still persists uninstall the touchpad drivers from device manager and install the drivers using HP recovery manager.

 

Refer this article to know how to restore drivers using HP recovery manager.

 

Also, try running a system diagnostics on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this works!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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