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Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
HP Recommended
HP ENVY x360 - 15-cp0020nr

Hi,

 

I recently did a Clean Reboot on my PC because the audio kept messing up even after repairing the drivers for them (used this tutorial) . Soon after that however I noticed that my touch pad wasn't working properly. I can still move the mouse and click, but cannot do any kind of horizontal or vertical scrolling in any app. I am not sure what setting I managed to mess up. Could someone help me figure out the issue?

 

EDIT: 03/05/24: I fixed the problem by just following the tutorial again and reversing all changes. I just hope my audio issues don't come back again.

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