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Michael0213
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Message 1 of 2
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Touchscreen Not Working

HP Recommended
Pavilion x360 Convertible 11m-ap0xxx

I had a problem with my laptop touchscreen since day 1. I am wondering if I can somewhat fix it on my own instead of trying to get a replacement.

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Echo_Lake
HP Support Agent
HP Support Agent
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HP Recommended

@Michael0213

Thank you for posting back. 

 

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.

 

Have a great day ahead!

ECHO_LAKE
I am an HP Employee

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