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‎06-24-2016 11:56 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)
I got my laptop yesterday and yesterday the touch screen started acting like I was constantly poking the left side of the screen when I wasn't anywhere near it. It prevents me from clicking anything cause it pulls the cursor over to the spot that I'd malfunctioning. Today it is doing the same thing. It's incredibly frustrating and I'm hoping there is a quick fix.
Thanks.
4 people had the same question
1 REPLY 1

‎06-25-2016 08:46 AM

HP Recommended

Hi @Sydliz10, 

 

Welcome to the HP Forums! I'd be happy to help you with your new HP Envy x360. I understand the touch screen is behaving like the left side of the screen is being touched. Although the following document title indicates it pertains to Windows 8 PCs, it also applies to Windows 10 and I suggest you review the solutions presented: HP All-in-One PCs - Troubleshooting Touch Screen Issues (Windows 😎.

 

If the issue persists, let me know and I will do all I can to assist. If however this resolves the issue, please click the Accept as Solution button below. 

 

Thanks. 

Sunshyn2005
I work on behalf of HP


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