• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-17-2020 02:21 PM

HP Recommended
Product: Laptop 15-dy1xxx

My touchscreen stopped working all of a sudden. Updated windows and restarted. Driver is not there. Any suggestions?

1 REPLY 1

‎11-27-2020 04:30 AM

HP Recommended

Hey Dmiley,

I dont know if this solves your problem, but I had an issue with my spectre x360 notebook. The touchscreen wasnt working. I figured out, that the HID compliant touchscreen driver was missing (look in device manager -->input devices).

I tried many things and ended up in loading Driver Easy and update all my drivers. After two restarts it works perfectly right now. It seems to be a driver problem.

I hope this can help you 🙂

 

Fearen

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.