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fortnite10
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Message 1 of 3
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Flag Post

Trouble Connecting monitor (Display) thru USB-C Port

‎01-25-2021 08:01 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-ec0xxx
Operating System: Microsoft Windows 10 (64-bit)

I am able to connect my first monitor thru HDMI port and this working perfectly. I am trying to connect second monitor thru USB-C Port using Type-C adapter but not able to connect the second monitor. One thing I noticed that the USB port in the adaptor is working & able to connect my keyboard or mouse thru the USB port. The same adaptor is working perfectly to connect the monitor in my other Dell laptop. 

 

I have gone thru some of the blogs, I see mixed reviews/comments (Will work or will not work). Could you pls help me to fix this issue. 

 

Note: This is a Gaming laptop.

2 REPLIES 2
banhien
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Message 2 of 3
Flag Post

‎01-25-2021 08:13 PM

HP Recommended

@fortnite10 

 

What EXACTLY is your HP Pavilion Gaming Laptop 15-ec0xxx ? For example

 

      HP Pavilion Gaming - 15-ec0102ax

 

Which has  1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port. This port won't support video out even with a hub.

 

Your machine should have same port, therefore you can't connect it to a monitor.

 

Regards.

 

BH
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fortnite10
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Message 3 of 3
Flag Post

‎01-26-2021 06:36 PM

HP Recommended

Thanks for confirming. Can you help me what other options to connect to more than 1 monitor (want to connect 3 monitors).

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