-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Notebooks
- >
- Video/Touch
- >
- TrueVision HD Webcam Problem
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
TrueVision HD Webcam Problem
03-13-2021 08:06 AM

When ever I turn on my webcam my image is pretty grainy. See attached screenshot. Can you please help me?
03-13-2021 08:41 AM

Hello
it may be hardware, poor performance webcam design ..
you have some links but i'm not sure it will help
Try to check, in the software options the available parameters, but in general you can not change much
Webcam Troubleshooting (Windows 10, 😎
Testing a Webcam Using YouCam (Windows 10, 8, 7)
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem
03-14-2021 12:27 AM

IF there is no function possible to adjust this, nothing.
Have you found how to change some settings at least?
Otherwise it's like I said, the webcam model that's like this ..
apart from replacing it, nothing to do
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem
03-14-2021 05:39 AM

I unfortunately answered your answer
I don't have the configuration in front of me, I don't have the options available.
I gave you directions, I asked you if you had figured out how to change the settings, you didn't answer me.
So no matter if the computer has been purchased recently, if there is no possibility to change the settings, the only option is to change the hardware.
Open the windows camera app then settings
under videos
video quality
what do you have as an option?
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

Didn't find what you were looking for? Ask the community