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‎06-03-2020 08:55 AM

HP Recommended
Product: ExampleHP Notebook - 14-ac104nx
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Notebook - 14-ac104nx .. and the Truevision HD Webcam just stopped working. I have tried all I could .. even followed every instruction from the virtual assisstant.. uninstalled  from the device manager etc etc.. re installed the drivers .. installed Cyberlink You cam software .. nothing works

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2020 01:17 AM

HP Recommended

 Hey ppl,

Solved this issue myself with a lot of trial n error.. 

The Anti Virus software was blocking the functioning of the webcam on my Notebook.

 I disabled the Webcam Protection and .. Yes .. Webcam works Just fine

 

dxnm

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1 REPLY 1

‎06-05-2020 01:17 AM

HP Recommended

 Hey ppl,

Solved this issue myself with a lot of trial n error.. 

The Anti Virus software was blocking the functioning of the webcam on my Notebook.

 I disabled the Webcam Protection and .. Yes .. Webcam works Just fine

 

dxnm

Was this reply helpful? Yes No
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