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tjerin1
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Message 1 of 2
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Flag Post

Trying to connect a VGA monitor to laptop

HP Recommended
HP Pavilion laptop 15-eg0xxx
Microsoft Windows 10 (64-bit)

I have a VGA monitor that I'm trying to set up as an external 2nd monitor on the laptop.  I purchased a VGA - HDMI adapter that connects to the monitor VGA cable and then plugs into the laptops HDMI port.  A 2nd monitor is not recognized by the laptop and I can find no Windows or HP help on troubleshooting the problem.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@tjerin1

 

I reviewed your post and I understand that the VGA monitor is not getting detected on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

Do you have 2 external monitors connected to the computer?

 

I would like to inform you that usually the VGA to HDMI adapters do not work and HP doesn’t recommend using adapter. However, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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