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SMANK
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Trying to setup second monitor with the laptop.

ENVY X360
Microsoft Windows 10 (64-bit)

I would like to add a second monitor to use with the laptop--an HPw1907.  The OS doesn't detect the monitor which is attached to a docking station.  I'm guessing a possible driver issue.  Does anyone have a suggestion on how to start?

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Trying to setup second monitor with the laptop.

Hi @SMANK

 

Welcome to the HP Support Community. I'd be happy to assist you with the HDMI issue.

 

Let's try these steps to re-install the display driver -


1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

 

Download and install the BIOS, Chipset drivers from this link

 

You may also refer to - HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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