-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Trying to use two external screens - HP EliteBook 830 G7 wit...

Create an account on the HP Community to personalize your profile and ask a question
07-13-2021 01:25 PM
Hi, desperately trying to use two external AOC screens with my HP Elitebook 830 G7 and a mini UBB-C HP Dock.
I saw that the dock can't stand two simultaneously working screen on the dock using both VGA & HDMI input but the vendor was sure it was ok to get 3 screens (notebook + 2 external) or 2 screens (notebook + 1 external or notebook closed and 2 external).
Tried a lot of things but never reached the point where I could keep my notebook closed and use two external screens (extended use). Same for 3 screens.
Tried HDMI dock + HDMI notebook
Tried VGA Dock + HDMI notebook
Best I could do is get my laptop screen + one external. But NEED either 3 or just the two external screens to work as a single desktop (extended).
Searched a lot and applied a "kind of magic" process from here with connecting/starting screens and notebook in a specific order + W+b keyboard thing. It did not work.
Any idead on what I should do to make ot happen ?
Please help, I don't know what to do...
07-13-2021 03:56 PM
The HP USB-C mini dock only supports
Only single display supported
- HDMI: 4096 x 2160 @ 30Hz
- VGA: 1920 x 1080
You can't use both at the same time.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-14-2021 02:52 AM
The usb-c mini dock cannont handle dual display as shown on the user guide, I agree.
The question is, can we have external dual display (and how) using HDMI port from the notebook and HDMI or VGA port from the dock ?