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‎01-14-2020 10:07 AM

HP Recommended
Product: Pavilion 15-cs2071nr
Operating System: Microsoft Windows 10 (64-bit)

I have an IO gear USB-C Triple Video Dock, and to get three external displays to work through the dock I have found the USB-C Port must have dp alt mode. Is there a setting I have to enable or a work around for this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2020 11:37 AM

HP Recommended
@CNS6 wrote:

.. Is there a setting I have to enable or a work around for this?

@CNS6 

 

No, it is the hardware thing, port must have physical wire for direct device-to-host transmission of alternate data protocols.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎01-14-2020 11:37 AM

HP Recommended
@CNS6 wrote:

.. Is there a setting I have to enable or a work around for this?

@CNS6 

 

No, it is the hardware thing, port must have physical wire for direct device-to-host transmission of alternate data protocols.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-15-2020 10:59 AM

HP Recommended

Thank you sir , I appreciate it.

1 person found this reply helpful
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