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‎06-05-2020 04:48 PM - edited ‎06-05-2020 04:51 PM

HP Recommended
Product: 15-cw0985na
Operating System: Microsoft Windows 10 (64-bit)

I am buying an adapter for USB-C to HDMI which requires Alt Mode. My laptop supports DisplayPort 1.2 but I don't know if it has Alt  mode. Can someone help me out?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2020 05:46 PM

HP Recommended

@adamrhurley 

 

That's true. Looks like HP has a mix up here. Its specs says it has USB-C with DP 1.2 but its Manual says  on page 2:

 

         USB Type-C port; USB 3.1 Gen 1 (left side); supports data transfer

 

I believe words in the manual that means it does NOT have Alt mode.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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3 REPLIES 3

‎06-05-2020 05:04 PM

HP Recommended

@adamrhurley 

 

It specs

 

      https://support.hp.com/au-en/document/c06087441

 

Does your monitor have DP connector ? Have you tried DIRECT USB-C to DP cable, no HDMI ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-05-2020 05:09 PM

HP Recommended

USB-C to DP cable still requires Alt mode

Was this reply helpful? Yes No

‎06-05-2020 05:46 PM

HP Recommended

@adamrhurley 

 

That's true. Looks like HP has a mix up here. Its specs says it has USB-C with DP 1.2 but its Manual says  on page 2:

 

         USB Type-C port; USB 3.1 Gen 1 (left side); supports data transfer

 

I believe words in the manual that means it does NOT have Alt mode.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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