• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎10-31-2025 04:01 PM

HP Recommended
Operating System: Microsoft Windows 11

Greetings and thank you in advance for any information you can share re: my HP USB-C G5 Dock.  I have 2 monitors which have a VGA and HDMI port.  The docking station only has one HDMI port.  There are 2 Display Ports.  Do I need to get a Display port to HDMI cable to connect to my 2nd monitor?

 

1 REPLY 1

‎11-05-2025 03:35 AM

HP Recommended

Hi @skyglover 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I'm really sorry for the confusion with your monitor setup—it’s frustrating when everything’s connected but the ports don’t quite match. The good news is, your HP USB-C Dock G5 is fully capable of supporting dual displays, and you’re just one cable away from a smooth experience.

 

Here’s what you need to connect both monitors:

  • Since your dock has 1 HDMI port and 2 DisplayPorts, and your monitors support HDMI and VGA, you’ll need:
    • One standard HDMI cable for the first monitor
    • One DisplayPort to HDMI cable or adapter for the second monitor

This setup allows both monitors to receive digital video signals with full resolution and refresh rate support.

 

Why DisplayPort to HDMI works well here:

  • DisplayPort is fully compatible with HDMI using passive adapters or cables
  • Your dock’s DisplayPorts support DisplayPort 1.4, which can easily drive 1080p or 4K monitors via HDMI conversion
  • VGA is analog and less ideal—HDMI offers sharper image quality and better compatibility with Windows 11

 

Optional: Use DisplayPort to VGA if needed

If one monitor only accepts VGA and you prefer that input:

  • Use a DisplayPort to VGA active adapter
  • This requires a powered converter, not just a cable

Let me know your monitor models if you’d like help choosing the right adapter or cable. Once connected, your dual-monitor setup will feel seamless and responsive.

 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.