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01-10-2023 03:15 PM
When I take my laptop (EliteBook 845 G7) to a conference room that uses HDMI interfaces to monitors and it uses a HP USB-C Dock G5, the A/V system does not detect a video source (HDMI or DisplayPort) coming out of the dock. However, if I remove the A/V HDMI input cable from dock and plug directly into onboard HDMI port the A/V system picks up the video just fine.
I’ve tried a different, brand new dock with same result. I’ve tried disconnecting dock, shutdown laptop and restart with no success. I know the docks work if I substitute the A/V system with a desktop monitor. Any assistance would be appreciated. I really want to use the USB-C dock in conference room because it charges my laptop and connects to internet without having to use separate USB-C adapters.
01-10-2023 03:44 PM
Do they work on NORMAL monitors (DP, HDMI ports from the dock) ?
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