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02-26-2021 06:53 AM
Product: Laptop - 14-CF2509na
Operating System: Microsoft Windows 10 (64-bit)
Hi,
Trying to connect 2 external screens to this laptop - one screen is connected through HDMI. HP support said that another could be connected through USB-c port via Mini Dock. When mini dock is connected - no alternative display shows. All other ports apart from display ports appear to work.
Any Ideas?
1 REPLY 1
02-26-2021 12:49 PM
The specs of your machine is
https://support.hp.com/gb-en/document/c06970598
Looks like its USB-C port does not support video out with nor without a hub/dock You need a USB-C port which supports Alt mode .
Regards.
BH
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