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- USB C cord, HP laptop 14s-dr1xxx not connecting to 2nd monit...

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04-17-2025 11:38 AM
I have been trying to connect my laptop to a second monitor. I am using a usb c cable. The laptop gives an error "display connection might be limited". Second monitor does not go on automatically when I connect. When I manually turn the monitor on, the message is "no usb signal from your device". I have tried the usual troubleshooting material available online. I have also installed some driver to help, but still unresolved.
Appreciate if someone can help!
04-17-2025 12:02 PM
Your PC does not support video out from the USB-C port.
You need a PC that specifically supports that feature--one with a USB-C/Thunderbolt port.
Please see this related discussion:
HP Notebook 14s-dr1009tu is not able to duplicate/extend to ... - HP Support Community - 9225200
04-17-2025 12:18 PM
You cannot use the USB-C port with any type of cable to connect with an external display.
If the HDMI port doesn't work, I wouldn't be able to help you with that problem, and recommend that you start a new discussion on that issue.